78
Net Promoter Score
4.1
Trustpilot Score
9/10
Average Provider Rating
89%
Prefer asynchronous telemedicine*
Partner with Hello Alpha to provide 24/7 comprehensive care that operates independently of your campus systems—delivering immediate relief to your clinical teams while expanding access for students.
Universities face unprecedented student health demands while managing budget constraints and staffing limitations. Hello Alpha provides a strategic solution: comprehensive virtual primary care that scales with student needs while operating entirely independent of your systems.
Students access licensed providers through secure messaging 24/7—no appointments, no clinic visits, no additional burden on your operations. This isn't about replacing your services; it's about extending your reach when students need care most.
From anxiety and chronic condition management to reproductive health, UTIs, and acute care needs, Hello Alpha delivers timely, evidence-based treatment through secure messaging. Students connect with their dedicated provider anytime, anywhere.
Our messaging-based model eliminates scheduling barriers and provides the privacy many students seek. Because we operate independently, you expand student access while avoiding the administrative complexity, budget battles, and compliance challenges that typically accompany new health services.
Student crises don’t follow clinic business hours—and not every student feels comfortable walking through campus clinic doors. Whether it’s midnight anxiety, pre-break birth control needs, or ignored symptoms, Hello Alpha provides immediate care. We complement your existing services by addressing access gaps—extending your mission of student support without straining your resources or requiring additional infrastructure.
Students sign up directly, and we handle care delivery from day one. You stay out of the operational loop—and ahead of the demand curve.
Personalized medical care and evidence-based treatment with the same provider at every visit.
Hello Alpha's healthcare providers are US Board Certified Licensed Physicians who are trained specifically in women’s health, ensuring they provide expert, compassionate, and stigma-free care.
Hello Alpha offers 24/7 access to its online platform, allowing employees to receive care at any time without the need to schedule appointments, making healthcare convenient and always available.
Hello Alpha is committed to providing affordable care to employees and students. Fee per semester per student can be lower than one average copay.
Compared to traditional healthcare, which can cost between $80 and $200 for a primary care visit and between $120 and $280 for a specialty visit, Hello Alpha’s PEPM model offers significant savings for employers and employees alike.
Hello Alpha treats over 100 physical and mental health conditions, ensuring a wide range of healthcare needs are met for employees. This includes both primary care and specialty services.
Hello Alpha’s NPS is 78, which is considered world-class (an NPS of 70+ is considered exceptional).
Hello Alpha focuses on relational care rather than transactional care. Employees are matched with a consistent Primary Care Provider (PCP) who becomes a key part of their healthcare journey, leading to better outcomes and improved satisfaction.
Contact the VP of Growth and Partnerships, Romy Carlson at romy.carlson@helloalpha.com
